How can I cancel my booking and how much will it cost?

If you would like to cancel your booking please use the 'My bookings' section of the website.

Cancellation fees only apply if you have booked with us directly. If you have booked with a travel agent please contact them for more information.

Cancellation charges vary by supplier, please refer to the terms and conditions and the specific cancellation policy of the supplier booked at the time of booking.

If you do not use the services for any reason and do not cancel the booking using the website or app, no refunds will be provided.

You cannot cancel your return journey when it is booked as part of a return service after the outbound journey date has passed.

Updated on: 05/06/2025