I did not get my e-Ticket/Booking Confirmation Voucher, how can I obtain it?

If you have a booking reference please go to the 'My bookings' section in the top right hand corner of the site, enter your email address and reference and select 'Retrieve e-Ticket/Booking Confirmation Voucher'

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If you do not have a reference number please call +1 800 814 4204 or email us at support@elifelimo.com so we can help.

If you have booked through a travel agent you will need to contact them to obtain your voucher.

Updated on: 05/06/2025