I have booked a one way service to the airport. How do I find out my pick up time?

It is essential that you reconfirm the details of your departure journey to ensure your pick-up time is accurate. Failure to reconfirm or to advise the supplier of any changes to your travel arrangements may result in missing your departure transfer and any connecting journeys. Elife cannot be held responsible for any costs incurred as a result of missed or unconfirmed transfers.

To confirm your return pick-up, please:

• Provide a valid mobile number at the time of booking to receive an SMS confirmation approximately 24 hours prior to your scheduled pick-up time.
• Contact the local partner using the telephone number provided on your e-Ticket, no sooner than 24 hours before your scheduled return flight. Please ensure you call within the local office hours stated on your e-Ticket. If your journey is on a weekend and the number operates only on weekdays, please call on the preceding Friday.

If you are unable to reach the local partner through the above methods, please use the emergency contact number provided on your e-Ticket.

Updated on: 22/10/2025