• What is Elife's cancellation policy for business?

  For business reservations, cancellations made at least 24 hours prior to the scheduled service are eligible for a full refund, which will be processed within 5 to 7 business days from the time of cancellation. Cancellations made within 24 hours of the scheduled service will be charged in full. For airport pick-up services, in the event of a flight cancellation, a 100% refund will be issued — even if the cancellation occurs within 24 hours of the scheduled servicSome readers

• Can we offer meet & greet service to our customers if we partner with Elife?

  Yes, Meet and Greet services can be offered to your customers when partnering with Elife. These services are available upon request and are designed to deliver a seamless, premium airport experience. Please note that in certain airports or countries, an additional charge may apply due to high demand or local operating conditions. Our team will always provide advance notice of any applicable fees and confirm availability to ensure a smooth and discreet service experience.Few readers

• What do drivers need to work with Elife?

  To maintain the highest standards of quality, safety, and reliability, Elife requires all drivers to provide the following documentation and verification: Valid transport license Government-issued identification Recent photos of the vehicle’s exterior and interior Proof of vehicle insurance Vehicle registration These measures ensure every ride meets our strict operational and safety standards. Learn more here.Few readers

• I have problems with commission payments, what can I do?

  If you encounter any issues regarding commission payments, please contact your designated Sales Representative or email accounting@elifelimo.com. Our accounting team will review your case promptly and ensure the matter is resolved efficiently and discreetly.Few readers

• What kind of services can I book with Elife?

  Elife offers a comprehensive range of ground transportation services designed to meet every travel need. In addition to standard private transfers, you can book: Private taxi services Long-distance rides Bus and party bus rentals Limousine services Airport shuttles We also provide specialized transportation for non-critical patients and wheelchair-accessible vehicles (WAV), ensuring comfort, safety, and reliability for every passenger. Additionally, peFew readers

• Where can I find more information about the White-Label Elife app?

  With the Elife White-Label App, you can seamlessly integrate our transportation services into your own website, allowing your visitors to book directly under your brand. A detailed step-by-step setup guide is available at the following link: https://contact.elifelimo.com/white-label-app-infoFew readers

• How can I open an account with Elife?

  Elife accounts are available exclusively to OTAs and corporate partners. If your organization is interested in establishing an account, please contact corporate@elifelimo.com. Our team will provide all necessary information and guide you through the onboarding process efficiently and confidentially.Few readers

• What advantages do my customers get from choosing to work with Elife?

  By choosing to work with Elife, your customers gain access to a premium, reliable, and fully customizable ground transportation experience. Any type of transfer can be arranged from any location — not just airports or hotels — offering complete flexibility and convenience. Safety and quality are always guaranteed. Elife maintains a strict biosecurity policy and partners exclusively with highly qualified, professionally trained drivers to ensure every journey is secure, comfortable, and seamlessFew readers

• What are the advantages of partnering with us?

  Elife offers competitive commissions for every completed booking. All commission payments are processed within the first ten (10) days of each month to ensure timely and transparent compensation. Partners may choose to collaborate with Elife through either our White-Label solution or API integration, providing full flexibility to align with your business model and technical preferences.Few readers

• I forgot my username/password, how can I restore it?

  If you’ve forgotten your username or password, simply send an email to corporate@elifelimo.com. Our support team will promptly assist you in securely restoring your account access.Few readers

• What kind of business can pair up with Elife?

  Elife collaborates with a wide range of industries, offering tailored solutions to meet each partner’s specific needs: Travel Agencies: Earn competitive commissions for every booking generated through your agency. Learn more. Corporate Partners: Optimize your company’s ground transportation with flexible, cost-effective solutions for employees and suppliers. Learn more. Affiliates: Integrate our global booking engine via API or White-Label solutions, enabling your viFew readers