• Are you a drivers & transport providers and need to reach us?

  If you’re a driver or transport provider and need to get in touch with us, please contact our Supplier Support Team at: suppliers@elifelimo.com +1 347 916 4058 We value our partnerships and are here to assist with any operational or support-related queries.Few readers

• Does Elife work with an app?

  When you begin partnering with Elife, we recommend adding Elife to your phone’s home screen. It functions just like an app, providing quick and seamless access by redirecting you directly to our website.Few readers

• How do I sign up on the web platform?

  Once you contact us, we’ll provide your login credentials to complete your sign-up. If you’ve forgotten your credentials, please reach out to our Customer Service team at (+1 800) 814-4204, and they’ll be happy to assist you.Few readers

• How do I receive my payments?

  Once your registration is complete, our team will reach out via email to securely obtain your bank account details. Payments are issued either weekly or monthly—whichever schedule best suits your preference.Few readers

• In which countries or cities can I start partnering with Elife?

  We currently operate in over 150 countries and continue to expand into new cities and airports. If your area isn’t yet covered, we’d love to hear from you—reach out to us, and we’ll gladly explore opportunities to begin operations in your location.Few readers

• If I have a problem during my ride, who should I contact?

  If you experience any issues during your ride, we’re here to help. Please contact your local customer service team using one of the numbers below: Customer Service (US, Toll-Free): +1 800 814 4204 Partner Support: +1 510 399 0452 Mexico: +52 222 686 8160 Australia: +61 2 8311 4271 Hong Kong: +852 3620 2940 Argentina: +54 11 5239 3605 France: +33 5 37 10 00 45 Alternatively, you can email us at suppliers@elifelimo.com and a member of our team will assist you pFew readers

• How do I start growing my fleet and chauffeur business with Elife?

  We’re delighted that you’re interested in partnering with Elife. To begin, please contact us at supplieroperation@elifelimo.com and our team will guide you through the onboarding process. You’ll be required to complete an online introductory course followed by an assessment. We’ll also verify that your vehicle meets our standards and that you hold a valid driver’s license and up-to-date vehicle insurance.Few readers

• How do I communicate with the passengers and manage the ride?

  If you have any questions about the ride process, we invite you to watch our  video tutorial  for a step-by-step guide. You can also revisit our drivers training  materials at any time for a complete refresher.Few readers

• I haven't received my payment, what do I do?

  We’re sorry to hear about the delay. If you haven’t received your payment within seven days, please contact our Accounting Team at accounting@elifelimo.com for assistance. For reference, you can access our complete Driver Training materials here. To finalize your registration, please reach out to our Supplier Operations Team at supplieroperation@elifelimo.comFew readers

• Which services can I provide?

  Depending on your vehicle type, you may qualify for a range of service categories. If you own a sedan or similar vehicle, you can provide airport transfers, ride-hailing, or special event transportation. For those with a minivan or bus, additional service opportunities may be available, including group and corporate travel.Few readers

• How do I accept rides on the web platform?

  If you have any questions about the booking process, we encourage you to watch our video tutorial for clear guidance. You can also revisit our drivers training materials at any time to refresh your knowledge and stay fully informed.Few readers