Articles on: Pre Travel Support

What information do I need in order to book?

To ensure a smooth and efficient transfer experience, please make sure your booking includes the following details:


Total Number of Passengers – Include all travelers, including infants and children, in your total passenger count

Full Overseas Accommodation Address – Some resorts may have multiple properties with the same name. Providing the complete address helps avoid any confusion or delays. **Flight Details – If you’ve booked a **private vehicle, our partners will monitor your flight (where possible) to ensure timely pick-up and drop-off.
For shared services, this information allows our partners to know when to expect you for your arrival transfer and to schedule the correct pick-up time for your return journey.

Updated on: 17/10/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!