• Need to reach us by phone or email?

  support@elifelimo.com +1 800 814 4204 (Headquarters) +1 800 814 4204 (US) +52 222 686 8160 (Mexico) +61 2 8311 4271 (Australia) +852 3620 2940 (Hong Kong) +44 20 3398 8783 (UK) +33 5 37 10 00 45 (France) +54 11 5239-3605 (Argentina)Popular

• How do I make an Elife booking?

  Step 1: Visit the Booking Page Navigate to the Elife Limo homepage. Click on the “Book Now” button prominently displayed on the homepage to start your reservation. Step 2: Enter Trip Details Date : Select a date Passenger : Select number of passengers. Luggage : Select number Luggages. Pick-up Location: Enter the address or select from suggested locations. Drop-off Location: Specify your destination. Pickup Time: ChoosPopular

• How much luggage can I take with me?

  The luggage allowance per person is one standard suitcase, (approximately 70cm high x 47cm wide, and 21cm deep), as well as one small piece of hand luggage. Please keep in mind that your hand luggage will be transported in the vehicle with you, so it should be an appropriate size. Please note: If you have booked one of our private vehicle options and are bringing a pushchair or foldable wheelchair please ensure your vehicle is large enough e.g. if you are travelling in a party of four peopleSome readers

• Can I book a child seat?

  We recommend you bring your own baby or booster seats for children or infants. Our partners will be able to provide them in some areas to meet the required local standards, but may vary in quality. A supplement will be required for baby and booster seats. To book a baby or booster seat please post your query at support@elifelimo.com and we will advise if available.Few readers

• Can I book a shuttle to my private villa?

  Unfortunately, our partners are unable to operate a shared shuttle service to a private address. If you wish to use the address of a nearby hotel as a drop off point please note that you do so at your own risk. Alternatively, for a door to door service, please book one of our private vehicle options.Few readers

• Can I book a journey with more than one stop?

  If you've booked a private vehicle - Please post your query at support@elifelimo.com and we will check if our partners are able to do this for you. Please note - this may only be possible if the other stop is within the same area/city/resort. If you've booked a shared service - Please make two bookings for this. If you are arriving on the same flight and being dropped off in the same city/area/resort you are likely to be seated on the same shuttle service.Few readers

• I want to book a one way journey to/from the airport but I'm not taking a flight. Is this possible?

  Yes, just make sure you enter a time two hours before you would like to arrive at the airport. Please put a note in the special request box to say you will be not taking a flight but just need to be taken to and/or from the airport.Few readers

• How do I add my bike/surfboard/golf bag etc to my booking and how much does it cost?

  Sports equipment such as ski bags, golf bags, surf boards and bicycles are classed as excess luggage and may be chargeable. Please contact support@elifelimo.com to find out for your specific journey.Few readers

• Help! I can't find the location I want to book

  If the location you're looking for isn't available to book online, please send your query to support@elifelimo.comFew readers

• How safe is it to use my credit/debit card on your website?

  We operate our website with an SSL certificate to ensure safe encryption of your details. When you select to book the website becomes secure, you also have to pass standard 3D secure in order for the booking to be confirmed. For your peace of mind we will not store any of your credit card details.Few readers

• How do I make a booking for infants under 2 years old?

  If you're travelling with infant(s) you will need to post your query at support@elifelimo.com where we will request a baby seat for you. This may be chargeable. If our partner is unable to provide a baby seat you will need to provide your own Infants' ages will be classed as their age on your outbound travel date. Our partners reserve the right to double check children’s ages on their passport. If it's found that they are over the age of 2 but received a child’s discount price the price differeFew readers

• How do I pay for my booking?

  Payment is taken in full at the time of booking. We accept PayPal, VISA Debit/Credit, MasterCard American Express and Maestro.Few readers

• I need to be picked up from a different address. How can I book this?

  If you wish to book a different pick up address to your drop off address you will have to make two separate one way bookings.Few readers

• Are you a corporate or enterprise client that need to reach/contact us by phone or email?

  corporate@elifelimo.com +1 415 943 5074Few readers

• What information do I need in order to book?

  Please make sure you include: > Total number of passengers - please make sure you include infants and children in the total number of passengers in your party > Overseas accommodation address - in any resort there may be more than one building with the same name, so please include the full address to avoid confusion > Flight details - if you've booked a private vehicle our partners will monitor your flight where possible, your flight number ensures you are picked up and dropped ofFew readers

• Can I book a journey that will stop and collect my keys for a private villa?

  Please submit your query at support@elifelimo.com and we will then contact our partner to check if this is possible. In most cases this will be possible.Few readers

• I am having trouble paying for my booking, how can I make the payment?

  Payment is taken in full at the time of booking through our website. We have a 3D secure payment system in place, which means when you book you need to submit your card password before the booking is confirmed. If the card is rejected you will need to contact your card issuer. If you are unable to remember your 3D secure password please select the option on the 3D secure password box ‘Forgotten password’ and your bank will give you the option to reset the password. Unfortunately, hoppa is not abFew readers

• I want to book a vehicle for 4 people when we arrive and 6 people when we return, how can I do this?

  In order to book a different number of passengers for both journeys on a shared shuttle service you will have to make separate one way bookings to cover your full route. If you book a private vehicle just book for the maximum number of people travelling on any one of the journeys.Few readers